Pogosto zastavljena vprašanja
Pogosto zastavljena vprašanja
Kontakt
Naša podpora je na voljo ponedeljek do petek: 8:00-20:30.Povprečni čas odgovora: 24h
How can I contact you?
Kontakt
How long does it take to process my inquiry?
Več
Več
Produkt
Naša podpora je na voljo ponedeljek do petek: 8:00-20:30.Povprečni čas odgovora: 24h
Orders & Products
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Are there special conditions for B2B customers?
dostava
Can I order a sample?
Pošlji
Are your products in stock?
Produkt
Can I return products after expiration?
Produkt
Why was my order cancelled?
plačilo
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Shipping & Delivery
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Until when will orders be shipped same day?
Orders placed before 12:00 PM (noon) will be shipped the same day.
Which shipping carriers do you use?
We ship with DHL and DPD.
Can I change my delivery address?
plačilo
Can I pick up my order?
Unfortunately, orders cannot be picked up.
Who is liable for delivery delays?
dostava
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Issues & Returns
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
I am not satisfied with my order. Who can I contact?
Kontakt
My order is damaged or incomplete. What should I do?
dostava
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Contact